Trauma-informed practice for teams & organisations
Practical, evidence-based practice that supports teams working in complexity to build capacity, clarity and care under pressure.
in service of both staff and the people your organisation serves.
Why this matters
Trauma touches the lives of people globally, in workplaces and communities alike.
And when we include chronic stress, intergenerational trauma and systemic oppression, the real number is likely much higher.
Yet most professional training focuses on behaviour and policy, without addressing the nervous system conditions that shape how people actually think, relate and respond. Without that understanding, it becomes harder to recognise distress, respond with care, and stay connected to the people we work alongside and support.
Over time, this gap can show up as burnout, disengagement, shortened conversations and a reduced capacity to collaborate and work well with complexity.
Around 70% of people globally experience a potentially traumatic event in their lives.
Trauma-informed practice is not only about care.
It directly shapes how teams communicate, make decisions, and work together under pressure.
This work isn’t only about wellbeing or skills.
It is about strengthening the conditions that allow people and organisations to respond with greater clarity, steadiness and care in complex contexts.
Trauma-informed practice is no longer optional
Join 800+ professionals globally who have transformed their practice
In our increasingly complex world, traditional approaches often fall short. Trauma affects so many people globally, yet most professional training doesn’t equip us to recognise and respond skilfully to its impacts. This gap creates unnecessary harm and limits our effectiveness.
Ways to work with us
Team Training
Practical trauma-informed training for teams and organisations
CPD Training
Professional development for legal, health, government and community professionals
Practice Review
A structured review of systems, touch-points and processes through a trauma-informed lens
What makes this different
It combines the following:
Neuroscience & somatics
Stress reduces clarity and focus. We help restore calm, awareness, and intentional action.
Tools for real-world impact
Practical strategies teams can apply immediately, beyond theory and concepts.
Addressing systemic barriers
We recognise that individual experience is shaped by the systems and conditions people work within.
Resources to embed change
Includes templates, prompts, and guides to sustain new practices.
Trauma-informed practice shapes how work is designed and delivered in people-facing, high-pressure contexts.
In practice, this means working with pace, pressure, nervous system activation and relational dynamics so teams can stay present, collaborate more effectively and respond rather than react in complex conditions.
Our change partners
Testimonials
What people are saying
Team outcomes
Through this work, teams grow the capacity to:
- Recognise distress and nervous system activation earlier
- Understand trauma-related responses with more nuance and less judgement
- Stay more regulated and relationally present in complex or emotionally charged interactions
- Respond in ways that reduce harm and support dignity, choice and safety
- Work more skilfully with pressure, boundaries and relational complexity
- Embed trauma-informed awareness into everyday practice, not just policy or intention
These capacities support both staff wellbeing and the quality of service experienced by clients.
This work offers both the understanding and practical tools teams need to work more skilfully and sustainably.
Who this is for
We work with teams and organisations whose work involves complexity, care, uncertainty or sustained pressure.
Trauma-informed practice for design, research and change teams
Practical training for teams working with complexity, uncertainty and emotionally charged human experiences.
Supports more trauma-aware research, engagement, design and change practice.
- Foundations of Trauma-Aware Practice
- Trauma, Stress and the Nervous System at Work
- Designing Trauma-Aware Research and Engagement
- Navigating Distress and Integrating Practice
Trauma-informed professional development
Supporting people and teams working closely with humans in complex, emotionally loaded or unpredictable contexts.
If your profession allows self-reported CPD (and most do), these trainings can usually be counted.
Topics can be tailored to the needs of specific professions, teams or organisational contexts.
All training is grounded in the same trauma-informed, nervous-system-aware approach and tailored to team and organisational contexts.
For some teams, this work is best supported by first building foundational nervous system capacity.
Working well under pressure is a practical team-based offering designed to help groups move from overwhelm to response-ability before or alongside trauma-informed professional development.
“If there’s one thing to invest in this year, it’s this.”
— Nataliya Senytsya, Strategic Service Designer
Formats and ways of working
Training is practical, structured, and designed for professional contexts. It does not require personal disclosure or therapeutic work.
The training is available in a variety of formats online and in‑person
Half-day intensive (4 hours)
Perfect for teams wanting a comprehensive introduction
- Practical tools for immediate application
- Core concepts and neuroscience foundations
- Team reflection and planning session
Multi-session series (3 x 2.5 hours)
Allows for integration and reflection between sessions
- Deeper exploration of concepts
- Peer learning and support
- Ongoing implementation support
Full-day deep dive (7 hours)
For organisations ready to embed trauma-informed approaches
- All half-day content plus advanced applications
- Case study work and scenario planning
- Implementation roadmap development
Custom organisational training
- Program structure to meet your team’s needs
- Integration of tools, practices, and case studies
- Ongoing support for sustainable implementation
This may include foundational nervous system literacy support to build capacity to work well under pressure.
This work lands best when the foundations are already in place.
Build the nervous system foundation your team needs to do this work well.
Beyond training
Want to know how your whole service is tracking?
Training builds individual and team capacity. But sometimes the bigger question is whether the systems, processes and structures around your people are set up to support trauma-aware practice or quietly working against it.
The Trauma-Informed Practice Review is a structured consulting engagement that examines your organisation through a service-design lens. It looks at your client touch-points, intake processes, communication design, workflows and governance, and gives you a clear, written picture of where things are working well and where change is most needed.
This isn‘t a compliance checklist. It’s a thoughtful, honest look at how your service actually functions for the people inside and around it.
Further reading
Taught by Jax Wechsler
Jax has spent years teaching trauma-aware practices and nervous system literacy to designers and change-makers. She has seen how powerful this work can be — for individuals, teams, and whole systems. This training has been delivered to over 800 design and change professionals worldwide.
Trauma-informed practice isn’t just about protecting others from harm.
It’s about growing the capacity and creating conditions for clear judgement, ethical practice and sustainable work in people-facing systems.
Jax Wechsler, Founder
- 20+ years working with organisations and change
- Extensive experience teaching design and innovation
- Social Design leader
- Social innovation and systems change expertise
Ready to work together?
Let's talk
Whether you’re exploring training for your team, a consulting review, or something more tailored, the best first step is a conversation.
Book a conversation or leave us a message.
